FLAGRANOVA CUSTOMER CARE

Delivery

Flagranova serves customers in Jamaica. Available delivery methods, delivery timing and any applicable delivery charge will be confirmed before the customer completes payment.

Order processing

Orders are prepared after payment is successfully confirmed. Customers should ensure their name, telephone number and delivery information are accurate before submitting an order.

Delivery updates

Where tracking or courier updates are available, customers will receive the relevant information through the contact details supplied at checkout.

Delays

Weather, courier disruptions, public holidays and other circumstances outside Flagranova's control may affect delivery times. Customers will be updated when a material delay is known.